Crisp

Crisp

Live chat and customer messaging platform — read and manage conversations, messages, contacts, operators, and visitors for a Crisp website.

API Key35 tools
Connect Crisp

Free account. No credit card required.

Three ways to use Crisp

Ask your specialist

Pull data, take actions, or answer questions with this integration, right in a conversation.

Build a workflow

Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.

Power an app

Use this integration as a data source or action layer behind a dashboard, form, or internal tool.

Supported tools

Actions your AI agents can perform with Crisp.

Add People Event

Record a custom timeline event on a contact.

Tool

Add People Profile

Create a new contact (people) profile.

Tool

Assign Conversation Routing

Assign a conversation to an operator (or unassign).

Tool

Change Conversation State

Set a conversation's state to pending, unresolved, or resolved.

Tool

Check Connect Session

Check whether the plugin token session is valid (HEAD).

Tool

Check Conversation Exists

Check whether a conversation exists (HEAD, no body).

Tool

Get started automating Crisp

01Connect your accountLink your account securely with OAuth or an API key.
02Choose a trigger or toolPick the events and actions your workflow should use.
03Configure the workflowDescribe what you want and your specialist wires it up for you.
04Refine the processTest runs, review output, and tweak until it's right.
05Turn it onSet it live and it runs on a schedule or on events.

Ready-to-use workflows

Prompts using Crisp

Browse all
Turn Crisp chats into a product feedback board for LinearCustomer 360 desk for Crisp chats and HubSpot dealsSupport performance dashboard for your Crisp operatorsTurn repeat Crisp questions into drafted help center articlesDaily Crisp support digest, delivered to Slack each morningTurn new Crisp chats into HubSpot leads and Slack alertsLog resolved Crisp conversations to a Google SheetTurn Crisp support chats into Linear bug tickets