Dialpad

Dialpad

Cloud-based business phone, SMS, video, and contact center platform — manage users, calls, SMS, contacts, offices, and call routing

OAuth240 tools
Connect Dialpad

Free account. No credit card required.

Three ways to use Dialpad

Ask your specialist

Pull data, take actions, or answer questions with this integration, right in a conversation.

Build a workflow

Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.

Power an app

Use this integration as a data source or action layer behind a dashboard, form, or internal tool.

Supported tools

Actions your AI agents can perform with Dialpad.

Add Blocked Number

Blocks the specified numbers company-wide.

Tool

Add Call Center Operator

Adds an operator to a call center.

Tool

Add Call Participant

Adds another participant to a call. Valid methods to add are by phone or by target. Targets require to have a primary phone Added on Nov 11, 2021 f...

Tool

Add Channel Member

Adds a user to a channel.

Tool

Add Coaching Team Member

Add a user to the specified coaching team as trainee or coach.

Tool

Add Department Operator

Adds an operator to a department.

Tool

Get started automating Dialpad

01Connect your accountLink your account securely with OAuth or an API key.
02Choose a trigger or toolPick the events and actions your workflow should use.
03Configure the workflowDescribe what you want and your specialist wires it up for you.
04Refine the processTest runs, review output, and tweak until it's right.
05Turn it onSet it live and it runs on a schedule or on events.

Ready-to-use workflows

Prompts using Dialpad

Browse all
Call write-up desk for Dialpad calls that never got loggedLive call center floor console for Dialpad supervisorsProvision Dialpad phone accounts from your BambooHR rosterWeekly private sales coaching scorecards from Dialpad callsDaily sales call debrief digest in Slack from DialpadRecover missed Dialpad calls with a personalized text-backEvery Monday, log last week's Dialpad calls to SheetsTurn Dialpad voicemails into triaged Zendesk tickets