Freshchat

Freshworks Freshchat messaging and live-chat REST API v2 — conversations, messages, contacts, agents, groups, channels, and outbound campaigns.

API Key32 tools

Free account. No credit card required.

Three ways to use Freshchat

Pull data, take actions, or answer questions with this integration, right in a conversation.

Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.

Use this integration as a data source or action layer behind a dashboard, form, or internal tool.

Actions your AI agents can perform with Freshchat.

Check whether a group is currently within its business hours.

Tool

Create a Freshchat agent (staff member).

Tool

Create a Freshchat conversation with an initial message.

Tool

Submit a CSAT (customer satisfaction) rating for a conversation.

Tool

Create a Freshchat end-user (contact).

Tool

Delete a Freshchat agent.

Tool

01Connect your accountLink your account securely with OAuth or an API key.

02Choose a trigger or toolPick the events and actions your workflow should use.

03Configure the workflowDescribe what you want and your specialist wires it up for you.

04Refine the processTest runs, review output, and tweak until it's right.

05Turn it onSet it live and it runs on a schedule or on events.

Ready-to-use workflows