Gorgias
E-commerce helpdesk and live-chat API — manage tickets, messages, customers, tags, macros, rules, and voice calls.
API Key99 tools
Connect Gorgias
Free account. No credit card required.
Three ways to use Gorgias
Ask your specialist
Pull data, take actions, or answer questions with this integration, right in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with Gorgias.
Add Ticket Tags
Add tags to a ticket
Tool
Archive Macros
Bulk-archive multiple macros
Tool
Bulk Update Custom Fields
Bulk update a list of custom fields.
Tool
Cancel Job
Cancels a job by ID
Tool
Create Account Setting
Create an account-wide setting
Tool
Create Customer
Create a new customer with contact channels.
Tool
Get started automating Gorgias
01Connect your accountLink your account securely with OAuth or an API key.
02Choose a trigger or toolPick the events and actions your workflow should use.
03Configure the workflowDescribe what you want and your specialist wires it up for you.
04Refine the processTest runs, review output, and tweak until it's right.
05Turn it onSet it live and it runs on a schedule or on events.
Ready-to-use workflows
Prompts using Gorgias
One screen returns desk for Loop and Gorgias support repsRepeat question coverage board for Gorgias support teamsWeekly support quality review board for Gorgias ticketsWhere is my order triage desk for ecommerce support teamsTurn negative Yotpo reviews into ready-to-work Gorgias ticketsAdd Recharge subscription context to new Gorgias ticketsLog daily Loop returns to Sheets and flag big refundsDaily Gorgias support ticket digest, posted to SlackEscalate urgent Gorgias tickets to Slack with order contextEscalate Gorgias product bugs to Linear for engineering
