Kustomer

Kustomer

REST API for Kustomer, an AI-powered customer service CRM — manage customers, conversations, messages, and notes.

API Key29 tools
Connect Kustomer

Free account. No credit card required.

Three ways to use Kustomer

Ask your specialist

Pull data, take actions, or answer questions with this integration, right in a conversation.

Build a workflow

Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.

Power an app

Use this integration as a data source or action layer behind a dashboard, form, or internal tool.

Supported tools

Actions your AI agents can perform with Kustomer.

Create Conversation

Create a new conversation for a customer.

Tool

Create Customer

Create a new customer record.

Tool

Create Message

Record a message instance on a conversation timeline.

Tool

Create Message by Customer

Add a message to a customer, opening or continuing a conversation.

Tool

Create Message from Conversation

Add a message to a specific conversation.

Tool

Create Note by Conversation

Add an internal note to a conversation.

Tool

Get started automating Kustomer

01Connect your accountLink your account securely with OAuth or an API key.
02Choose a trigger or toolPick the events and actions your workflow should use.
03Configure the workflowDescribe what you want and your specialist wires it up for you.
04Refine the processTest runs, review output, and tweak until it's right.
05Turn it onSet it live and it runs on a schedule or on events.

Ready-to-use workflows

Prompts using Kustomer

Browse all
White glove queue for the VIP customers waiting on youFind the customers stuck contacting support again and againReturns and warranty claim desk that follows your policyAuto-triage new Kustomer conversations before an agent repliesGive Kustomer agents Shopify order facts on every new ticketWeekly Kustomer churn risk review of your highest value accountsTurn Kustomer customers into HubSpot contacts automatically