LiveChat
Customer messaging platform — manage agents, groups, bots, chats, and reporting via the Platform API.
API Key104 tools
Connect LiveChat
Free account. No credit card required.
Three ways to use LiveChat
Ask your specialist
Pull data, take actions, or answer questions with this integration, right in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with LiveChat.
Add Auto Access
Add an automatic chat-routing rule.
Tool
Add User To Chat
Add an agent or customer to a chat.
Tool
Approve Agent
Approve an agent awaiting approval.
Tool
Ban Customer
Ban a customer for a number of days.
Tool
Check Product Limits For Plan
Check product limits for a subscription plan.
Tool
Create Agent
Create a new agent on the license.
Tool
Get started automating LiveChat
01Connect your accountLink your account securely with OAuth or an API key.
02Choose a trigger or toolPick the events and actions your workflow should use.
03Configure the workflowDescribe what you want and your specialist wires it up for you.
04Refine the processTest runs, review output, and tweak until it's right.
05Turn it onSet it live and it runs on a schedule or on events.
Ready-to-use workflows
Prompts using LiveChat
Win back LiveChat visitors whose chats went unansweredChat quality review board for LiveChat support leadsLiveChat coverage board for planning next week's shiftsLook up a customer's full chat history mid conversationTurn LiveChat transcripts into weekly Linear product issuesDaily LiveChat support health check posted to SlackTurn ended LiveChat conversations into HubSpot recordsArchive every finished LiveChat conversation in Google Sheets
