Pylon
Modern B2B customer support platform with issues, accounts, contacts, knowledge base, and shared Slack/Teams support.
Free account. No credit card required.
Three ways to use Pylon
Ask your specialist
Pull data, take actions, or answer questions with this integration, right in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with Pylon.
Add or Remove Issue Followers
Subscribe or unsubscribe users and contacts from an issue.
Bulk Update Accounts
Update multiple accounts in a single request (1-100 accounts).
Create Account
Create a new account (company/customer record) in Pylon.
Create Contact
Create a new contact (end user) and optionally associate them with an account.
Create Custom Field
Define a new custom field on accounts, contacts, or issues.
Create Internal Note
Add an internal note (visible only to teammates) on an issue.
Supported triggers
Start a workflow when something happens in Pylon.
New Issue in Pylon
Triggers when a new issue (ticket) is created in Pylon.
Updated Issue in Pylon
Triggers when an existing issue is updated in Pylon (state, assignee, tags, custom fields, etc).
New Account in Pylon
Triggers when a new account (company/customer) is created.
New Contact in Pylon
Triggers when a new contact (end user) is created.
New User in Pylon
Triggers when a new user is added to the org.
Get started automating Pylon
Ready-to-use workflows
