ServiceNow

ServiceNow

IT service management platform for managing incidents, requests, CMDB records, and workflow automation.

API Key34 tools
Connect ServiceNow

Free account. No credit card required.

Three ways to use ServiceNow

Ask your specialist

Pull data, take actions, or answer questions with this integration, right in a conversation.

Build a workflow

Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.

Power an app

Use this integration as a data source or action layer behind a dashboard, form, or internal tool.

Supported tools

Actions your AI agents can perform with ServiceNow.

Add User to Group

Add a user to a group by creating a membership record in the sys_user_grmember table.

Tool

Aggregate Query

Compute statistics (count, sum, avg, min, max) on table data with optional grouping, without returning individual records.

Tool

Create Change Request

Create a new change request with type, risk assessment, implementation plan, and scheduling details.

Tool

Create Configuration Item (CMDB)

Create a new configuration item in a CMDB table such as servers, computers, or databases.

Tool

Create Incident

Create a new incident record in ServiceNow with description, priority, assignment, and categorization.

Tool

Create Knowledge Article

Create a new knowledge base article with title, HTML body, category, and workflow state.

Tool

Get started automating ServiceNow

01Connect your accountLink your account securely with OAuth or an API key.
02Choose a trigger or toolPick the events and actions your workflow should use.
03Configure the workflowDescribe what you want and your specialist wires it up for you.
04Refine the processTest runs, review output, and tweak until it's right.
05Turn it onSet it live and it runs on a schedule or on events.

Ready-to-use workflows

Prompts using ServiceNow

Browse all
Weekly ServiceNow ITSM executive report to Sheets and GmailMajor incident war room from ServiceNow to Slack and JiraAI triage for fresh ServiceNow P1 and P2 incidents in SlackDaily ServiceNow change advisory brief in Microsoft TeamsQlik Cloud reload failure triage agentOpen a ServiceNow change request when a production PR merges