Sprinklr

Sprinklr

Unified Customer Experience Management (Unified-CXM) platform for social media management, customer service, marketing, and listening

OAuth30 tools
Connect Sprinklr

Free account. No credit card required.

Three ways to use Sprinklr

Ask your specialist

Pull data, take actions, or answer questions with this integration, right in a conversation.

Build a workflow

Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.

Power an app

Use this integration as a data source or action layer behind a dashboard, form, or internal tool.

Supported tools

Actions your AI agents can perform with Sprinklr.

Add Comment

Add an internal comment to a case, message, or other entity

Tool

Create Case

Create a new Sprinklr case from a message or external source

Tool

Create Draft

Create or update an outbound draft (for scheduling, approval workflows, or later editing)

Tool

Create or Update Universal Profile

Upsert a universal profile (audience record) with attributes and custom fields

Tool

Delete Case

Delete a case by id

Tool

Fetch Audit Events

Fetch the change history for any auditable Sprinklr object

Tool

Get started automating Sprinklr

01Connect your accountLink your account securely with OAuth or an API key.
02Choose a trigger or toolPick the events and actions your workflow should use.
03Configure the workflowDescribe what you want and your specialist wires it up for you.
04Refine the processTest runs, review output, and tweak until it's right.
05Turn it onSet it live and it runs on a schedule or on events.

Ready-to-use workflows

Prompts using Sprinklr

Browse all
Catch brand issues early with hourly Sprinklr listening alertsWeekday Sprinklr social care triage briefing in SlackWeekly social media performance brief from SprinklrLog every day's Sprinklr social care cases to a Google Sheet