Twilio

Twilio

Cloud communications platform for sending SMS, making calls, and managing messaging workflows.

API Key16 tools
Connect Twilio

Free account. No credit card required.

Three ways to use Twilio

Ask your specialist

Pull data, take actions, or answer questions with this integration, right in a conversation.

Build a workflow

Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.

Power an app

Use this integration as a data source or action layer behind a dashboard, form, or internal tool.

Supported tools

Actions your AI agents can perform with Twilio.

Delete a Call Record

Delete a call record from your account. Does not delete associated recordings or transcriptions.

Tool

Delete a Message

Delete a message record and its associated media from your account.

Tool

Get a Call

Fetch details about a single call by its SID.

Tool

Get a Message

Fetch details about a single message by its SID.

Tool

Get a Phone Number

Fetch details about a specific phone number you own by its SID.

Tool

List Available Phone Numbers

Search for available phone numbers to purchase, filtered by country, type, area code, and capabilities.

Tool

Get started automating Twilio

01Connect your accountLink your account securely with OAuth or an API key.
02Choose a trigger or toolPick the events and actions your workflow should use.
03Configure the workflowDescribe what you want and your specialist wires it up for you.
04Refine the processTest runs, review output, and tweak until it's right.
05Turn it onSet it live and it runs on a schedule or on events.

Ready-to-use workflows

Prompts using Twilio

Browse all
Win-back board for your quiet Housecall Pro customersChase unsold ServiceTitan estimates with personal textsDaily Twilio SMS reminders for tomorrow's Acuity appointmentsText my driver when a passenger's flight ETA changesPersonalized speed-to-lead SMS for new Follow Up Boss leadsTranscribe and route Twilio voicemails the moment they landDaily pre-shift weather go/no-go text for field crewsTurn inbound SMS into Zendesk tickets with smart triageText a personal SMS confirmation when someone books on Cal.comText customers when Stripe payments fail and alert your billing team