Zendesk
Customer support platform for managing tickets, users, organizations, and help center content.
Free account. No credit card required.
Three ways to use Zendesk
Ask your specialist
Pull data, take actions, or answer questions with this integration, right in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with Zendesk.
Count Organizations
Returns the approximate count of organizations in the account.
Create Organization
Creates a new organization with optional domain names, tags, notes, and custom fields.
Create Ticket
Creates a new support ticket with optional subject, requester, assignee, priority, tags, and custom fields.
Create User
Creates a new user (end-user, agent, or admin) with optional organization, phone, tags, and custom fields.
Delete Organization
Permanently deletes an organization by its ID.
Delete Ticket
Moves a ticket to the recycle bin (soft delete). Supports bulk deletion via destroy_many.
Supported triggers
Start a workflow when something happens in Zendesk.
New Ticket in Zendesk
Triggers when a new ticket is created.
Updated Ticket in Zendesk
Triggers when an existing ticket is updated.
New User in Zendesk
Triggers when a new user is created.
New Organization in Zendesk
Triggers when a new organization is created.
New Group in Zendesk
Triggers when a new group is created.
New Suspended Ticket in Zendesk
Triggers when a new suspended ticket is created. Note: suspended tickets are auto-deleted after 14 days.
Get started automating Zendesk
Ready-to-use workflows
