Zoho Desk
Helpdesk platform API for tickets, threads, comments, contacts, accounts, agents, departments, tasks, calls, events, knowledge base articles, and search.
Free account. No credit card required.
Three ways to use Zoho Desk
Ask your specialist
Pull data, take actions, or answer questions with this integration, right in a conversation.
Build a workflow
Create automated workflows that trigger on events, run on a schedule, or chain multiple tools together.
Power an app
Use this integration as a data source or action layer behind a dashboard, form, or internal tool.
Supported tools
Actions your AI agents can perform with Zoho Desk.
Add Tags to Ticket
Associate one or more tags with a ticket, creating tags that don't exist.
Add Ticket Comment
Add a private or public comment to a ticket.
Add Time Entry
Log a time entry (duration, billing type, charges) on a ticket.
Close Tickets
Close one or more tickets in bulk by id list.
Count Agents
Get the number of agents in the organization.
Create Account
Create a customer account (company).
Supported triggers
Start a workflow when something happens in Zoho Desk.
New Ticket in Zoho Desk
Triggers when a new ticket is created in Zoho Desk
Get started automating Zoho Desk
Ready-to-use workflows
