Triage WPForms support submissions into Linear tickets

Build me an agent workflow that triages every new WPForms support submission into a Linear ticket and a Slack alert, so engineering and support are aligned from the first touch.

Trigger: WPForms Subscribe to Form Entries. The workflow should run as soon as a new entry hits my support form on my WordPress site. Pass the full entry (all fields plus submitter email, page URL, and the link to the entry in the WordPress admin) to the agent.

What the agent should do, in order:

1. Classify the submission into one of these areas: billing, bug, feature request, or general question. Also grade severity as low, medium, or high. Treat anything that mentions data loss, an outage, payments failing, or a blocked launch as high severity. Treat anything that looks like a question with no real impact as low.

2. Draft an engineer-friendly summary. For bugs, write a short repro in the format: what the customer was doing, what they expected, what actually happened, and any relevant context (browser, URL, account email, timestamps). For non-bugs, write a one-paragraph summary in clear language.

3. Use Linear Create Issue to file the ticket. Pick the team based on the category: bugs go to the engineering team, billing and feature requests go to the product team, general questions go to the support team. Set priority from the severity grade (high = Urgent, medium = High, low = Normal). Add a label that matches the category (bug, billing, feature-request, support-question). Include the customer's email, the original form fields, the engineer-friendly summary, and a link back to the WPForms entry in the issue description.

4. Use Slack Send a Message to post a short alert in the support triage channel. Include the customer, the category, the severity, a one-line summary, and a link to the Linear issue that was just created. If severity is high, make the message more prominent by using a channel-wide ping and an emoji like :rotating_light: at the front.

5. If the submission looks like a question that does not need engineering work, still file the Linear issue but add a 'support-only' label and skip the channel-wide ping in Slack.

Make the category list, severity rules, Linear team and label mapping, and Slack channel easy to edit at the top of the agent instructions so I can tune routing without rewriting the workflow.