Turn Google Form bug reports into Jira issues
Every time someone submits your internal bug report form, file a Jira issue in the right project and post a confirmation in Slack.
Integrations
Google Forms
Jira
Slack
Type
Categories
- Engineering
- Product
Build a code workflow that turns internal bug report submissions in Google Forms into Jira issues and posts a confirmation in Slack.
Trigger: poll Google Forms for a new_response on our internal bug report form. The form has these fields: a short Title, a Severity dropdown (Critical / High / Medium / Low / Minor), a Steps to reproduce long-text, an Environment field (browser/OS/app version), and the Reporter email (collected via the form).
Step 1: Use Google Forms Get Response to fetch the full response by ID so we have all answers and metadata.
Step 2: Build the Jira description deterministically from the form answers as a single ADF block with these sections in order: a one-line summary line referencing the reporter, then headings for Steps to reproduce, Environment, and Reporter, with the matching answers underneath. No LLM step. Pure mapping.
Step 3: Call Jira Create Issue in a fixed project (make the project key, issue type, and default labels configurable). The Jira summary is the form Title field. Map the Severity dropdown to Jira priority: Critical -> Highest, High -> High, Medium -> Medium, Low -> Low, Minor -> Lowest. Default to Medium if severity is missing or unrecognized. Set the reporter email as a custom field or include it in the description if it cannot be set as the Jira reporter.
Step 4: Use Slack Send a Message to post into a configurable channel. The message should include the new Jira issue key, a deep link to the issue (https://<your-domain>.atlassian.net/browse/<KEY>), the reporter email, the title, and the priority. Format it cleanly so the channel can scan it at a glance.
Make the Jira project key, issue type, severity-to-priority mapping, and Slack channel exposed as workflow config so they can be edited without changing the flow. No judgement steps anywhere. Every node is a known integration call.
What it does
- Watches your internal bug report Google Form for new submissions.
- Creates a Jira issue in the project you choose, mapping the form answers to the title, description, environment, steps to reproduce, and reporter.
- Sets the Jira priority based on the severity dropdown the reporter picked.
- Posts a tidy confirmation in a Slack channel with the new Jira key, the reporter, and a deep link to the ticket.
What you’ll need
- A Google account with access to the bug report form.
- A Jira Cloud account with permission to create issues in the target project.
- A Slack workspace and a channel where the team can see new bug tickets.
How to customize it
- Pick which Jira project, issue type, and default labels every new bug lands under.
- Change how form severity options map to Jira priority (for example, Critical to Highest, Minor to Low).
- Choose which Slack channel gets the confirmation message and how it is formatted.
Use cases
- Feedback Triage
- Notifications & Alerts
- Data Sync