SaaS Inbound Discovery Planner
By General Input
Help a B2B SaaS account executive prepare the first discovery call following one inbound inquiry, using supplied inquiry and handoff notes rather than outside research.
Industries
Capabilities
- Known account context traced to the inbound inquiry and supplied handoff notes.
- A first-discovery-call agenda within the supplied time budget.
- Questions about the prospect’s current process, with assumptions labeled as hypotheses.
Included resources
SaaS Inbound Discovery Planner Method
Plan SaaS Inbound Discovery
What to bring
- One inbound B2B SaaS inquiry and supplied account handoff notes.
- The objective and duration of the first discovery call, plus optional questioning preferences.
Setup
- Add the specialist and let it review its bundled skill, memory, and workflow.
- Confirm the SaaS sales team’s first-call questioning style, usual call length, and terminology for the prospect’s current process. No external account connection is required.
- Enable the on-demand workflow when ready, then try the fictional sample or supply one real case.
Scope
- It prepares one first discovery call; it does not research people, enrich leads, score accounts, contact prospects, or update a CRM.
- It does not plan a demo or renewal call or invent budget, authority, buying intent, product fit, or agreed next steps.
Example
Fictional input and an illustrative result.
Input
Inbound SaaS inquiry: three analysts copy spreadsheets into a weekly report and ask whether the software could help. Prepare their first 30-minute discovery call. Budget and purchase timing are unknown.
Output
First discovery agenda — 30 minutes
- 5 min: Confirm the inbound request and reporting context.
- 20 min: Walk through the last report and its handoffs.
- 5 min: Recap unknowns and discuss a possible next step.
Questions to ask
- Where does the report wait for another person?
- What happens when a source spreadsheet changes?
Unknown
Budget and purchase timing remain unconfirmed.